We are on our 3rd Project with Planbuild and I can highly recommend them. Rob Thompson is the reason we keep going back to Planbuild, he has helped us right from the start, given us amazing assistance with design because none of our projects have been ‘standard’, as well as being there for support and help if we run into any issues along the way.Thank YouSue
He has a great team of talented staff that deliver what they promise and always seem willing to go out of their way to help.
We would like to take this opportunity to thank you for all your help and the professional way in which you conduct your business. We are very happy with the home up to this point. We appreciated the fact that you started construction on time and came every day until it was completed. You can be assured that I would highly recommend your company to anyone that requires a building project. We are very pleased with the workmanship and the materials used in the construction of the house. I congratulate you on quality, high end, professional company. Your staff members mentioned are what make your company unique. I dealt with many building companies, before choosing Planbuild. And none of the others were able to give me the same standards that I have received from Planbuild. Its the personal attention, detail and professionalism, that made it a easy decision to use your company again in the near future. I thank you again.Thank YouHayley & Long Pham
Thank you!! We would like to thank everyone for their hard work over the past few months, we appreciate your commitment and dedication for making our dream home a reality. It is a real pleasure to have shared the journey with you all. We are extremely happy and proud with our new home. P.S. It’s great to be able to live support the product Planbuild sells and builds.Thank YouIan and Sherie
I would like to pass on to the Directors that Stuart Baildon is one of the most helpful people I have ever had the pleasure of dealing with, he was always polite and went out of his way to ensure that things were done as they should be and that I had nothing to worry about. He also worked in with me to allow me to visit site without losing too much time away from work. I would also like you to pass on that I also found yourself to be very helpful, and unlike a lot of people you always answered my emails and returned my calls which kept me happy in the knowledge that you were available if anything was bothering me and you were always on top of things. Although all the people I dealt with at Planbuild were great, it was with yourself and Stuart that I had constant contact and due to the way I was treated by you both I would definitely recommend Planbuild to anyone considering building a new home. Thank you very much for all your help and good luck in the future.HelpfulVicki
We are loving our new house!!!! Moved in on Tuesday afternoon and have just had a massive 2 days with the shift…I’ve come back to work for a break. Thank you to you and everyone at Planbuild for all of your help over the past year. We are extremely happy with our new home. If you are over our way (to look at your new display homes etc. feel free to drop in). Thanks again!Love Our HouseAshley
After recently building our house through Planbuild Homes, I am extremely pleased with the high level of customer service that we received. Every staff member I spoke with were friendly, courteous and handled any question I had promptly and effeciently.During the building process we had two supervisors. Troy Batchelor, (for the first few weeks), then Phillip Newport. I could not speak more highly of the two of them. Any question/issue we had were quickly resolved. No problem to big, nor to small. I am amazed at how smoothly the building process was thanks to the support of two wonderful supervisors who were only too happy to help. Phillip continually went out of his way to ensure everything was immaculate, although I am sure you wouldn’t need reminding of what a great job he does! We now live in a beautiful home which is without a doubt perfect in everyway! My sister and brother-in-law referred us to Planbuild Homes and I have already told numerous people what a wonderful company Planbuild is to bui ld with. If I were to build again I would choose Planbuild without hesitation. Please pass on my thanks to your wonderful team and exceptional supervisors, Troy and Phillip for a job well done!Great Customer ServiceSarah Ferguson
Many thanks for going the extra mile to finish my home in time for my overseas guests. I thank you for a job well done.Job Well DoneLex and Rosemary Robertson
We would like to pass on our gratitude to all of you at Planbuild, who helped build our first house. We found that everyone was very helpful, friendly, efficient and prompt. We have been very happy with the level of service we have received, and how everything, throughout the process, was dealt with in a timely manner. The number of home inclusion, and the pre-matched sets of carpet, tiles, etc. for colour selection, made the process less stressful too. We hope to build further homes, for investment, in the future (hopefully by early next year), and will definitely be asking Planbuild to assist us again. Given the opportunity, we will also recommend you to others.Recommend To OthersMarlene and Jeff Graham
We have found Planbuild Homes to be an excellent company to build with. The builders have been very professional, helpful and cooperative at all times. Any queries were welcomed and any mistakes were fixed without delay. We are very happy with the finished product! We have complete confidence in recommending them to anyone and would not hesitate to build with Planbuild Homes in the future.Professional And HelpfulGrant and Elizabeth Mason
We would like to take this opportunity to sincerely thank all the staff from the bottom of our hearts for constructing our first home in such a professional manner. From the very first time which I spoke with a Planbuild representative we were given the impression that our first “dream home” could be achieved and become a reality. From that moment both Katrina and I felt very comfortable with using Planbuild to construct our home…….. I would like you to know that we will not hesitate to recommend you or your company to anyone that asks us for a reference or anyone that is looking to build their home. Planbuild Homes will always be top of the list as far as we are concerned.On Top Of The ListMitchell Gore and Katrina Stephen
Please find enclosed a letter of recommendation do the great work and understanding you displayed towards my sister Narelle and myself. I do apologise for the lateness in furnishing this letter as I did promise Robert that I would be happy to provide you with this recommendation and feel bad that it has taken so long to get to you. It would be remiss of me not to mention Phil Baker for without Phil we would not have been given the opportunity to build with you. He showed true understanding of our requirements and the objectives I sought to achieve. Thanks again and good luck with your business. I have no hesitation in speaking with any of your prospective clients should they need reassurance of your good business etiquette.True UnderstandingLeigh Ramsey
I just wanted to take a minute to thank you all for your help and patience during the planning and construction of our new house. As a single lady, with no building experience and no outsider input, it’s quite a daunting thought but I’ve been very happy with each stage of the process so far. Your patience with my endless emails has been greatly appreciated. I look forward to seeing the finished product and moving in with my children Riley and Sophie.Greatly AppreciatedJess
Built a modified Austin with Planbuild on Brisbane south. Handing over the home this week. Overall a good experience with them. Our home was finished to high standards. You can feel that they used quality trades, not just going cheap. Our block has a narrow frontage (less than 9meters in width), they still managed to squeeze a home with double garage and front entry onto the block. Planbuild’s pricing was actually higher than the other quotes we’ve got but we proceeded with them hoping to achieve a good result. From the get go, the sale’ s staff were very knowledgeable and really invested a lot of time (including a lot of after hour appointments) on our project before we even committed. They discussed different options and made sure we have the right floorplan to accommodate most of the items on our wishlist. This was one of the main reasons I went with them. The planning stage took a bit longer (2 months) than our neigbour’s project. Being a custom design, this was expected. But a quicker response would be better. Once the slab went down, the house went up pretty quickly. A couple of hiccups were smoothed out by the director Andrew. Andrew was very approachable and solution focused. He made sure those issues were addressed so things can move forward. Another thing I was really pleased with was I didn’t feel rushed during our Practical Completion Inspection with the building supervisor Jacob and he is knowledgeable being a builder himself. I would use them again for my next project. I’ll share my experience with their after sale service and maintenance in 6 months time.Great ExperiencePengda
We recently built an investment property with Planbuild and honestly it was a very good experience! I could not fault them. We had built our home with another builder ten years ago and it was nothing short of a nightmare but with Planbuild what they said they did and at every stage of the process we were amazed at their attention to ensure that everything went well for us. From the sales person right through to the Manager himself ensuring we were happy with the finished product! The quality was excellent and the work completed within the allotted time frame. I would love to build with them again and if I could, I’d give them 15 out of 10.InvestmentHelen and Alex Mitra
Today our inspector completed the first frame inspection for Nixon Street . I just wanted to commend Planbuild and the Site Supervisor for the exceptional workmanship that went into the construction. Not only that, all of the staged certificates were received by Fluid (from Emma) before the inspection. I cannot remember the last time we were able to issue the frame form 16 directly after receiving the report. So a massive well done to your team. We love working with you guys and look forward to a bright future together.Great WorkmanshipSarah
It has been quite a journey for all of us, but I want to say thank-you for getting us to the end of our build projects at Corinda. We were learning a lot along the way, which I am sure made your lives all the more difficult. We appreciated the concessions you gave in allowing us to start our landscaping well in advance of handover.Thank YouAndrea and Darryn
A couple of years ago we built our family home in Hendra with Rob Thomson and the fantastic team at Planbuild homes. We were very pleased at how easy and smooth sailing the whole building process went. Planbuild looked after our every requirement and were happy to customise plans to suit our family’s needs and wants. They pride themselves on their quality build, attention to detail and contemporary designs. Together, what was produced was an outstanding property which we were extremely happy with. We commend the team at Planbuild and look forward to our next building project with them in the coming months.Outstanding PropertyTony and Paula
Today DJ from Planbuild attended our home to repair some minor issues relating to our stair banisters and the kitchen tap.
I found him to be a pleasure to deal with and very professional in his approach.
As I stated to DJ, we are very happy with our home and when we build again we will be approaching Planbuild.
His manor and attitude has left us with a good impression of your company and I believe he is a real asset to your business.Great ServiceAaron and Sally McSorley