We would like to take this opportunity to thank you for all your help and the professional way in which you conduct your business. We are very happy with the home up to this point.
We appreciated the fact that you started construction on time and came every day until it was completed. You can be assured that I would highly recommend your company to anyone that requires a building project. We are very pleased with the workmanship and the materials used in the construction of the house.
I congratulate you on quality, high end, professional company. Your staff members mentioned are what make your company unique. I dealt with many building companies, before choosing Planbuild. And none of the others were able to give me the same standards that I have received from Planbuild. Its the personal attention, detail and professionalism, that made it a easy decision to use your company again in the near future.
I thank you again
Hayley & Long Pham
"Thank you!! We would like to thank everyone for their hard work over the past few months, we appreciate your commitment and dedication for making our dream home a reality. It is a real pleasure to have shared the journey with you all. We are extremely happy and proud with our new home. P.S. It's great to be able to live support the product Planbuild sells and builds."
-Ian and Sherie
"I would like to pass on to the Directors that Stuart Baildon is one of the most helpful people I have ever had the pleasure of dealing with, he was always polite and went out of his way to ensure that things were done as they should be and that I had nothing to worry about. He also worked in with me to allow me to visit site without losing too much time away from work. I would also like you to pass on that I also found yourself to be very helpful, and unlike a lot of people you always answered my emails and returned my calls which kept me happy in the knowledge that you were available if anything was bothering me and you were always on top of things. Although all the people I dealt with at Planbuild were great, it was with yourself and Stuart that I had constant contact and due to the way I was treated by you both I would definitely recommend Planbuild to anyone considering building a new home.
Thank you very much for all your help and good luck in the future."
-Vicki
"We are loving our new house!!!! Moved in on Tuesday afternoon and have just had a massive 2 days with the shift...I’ve come back to work for a break. Thank you to you and everyone at Planbuild for all of your help over the past year. We are extremely happy with our new home. If you are over our way (to look at your new display homes etc. feel free to drop in). Thanks again!!
-Ashley
"After recently building our house through Planbuild Homes, I am extremely pleased with the high level of customer service that we received. Every staff member I spoke with were friendly, courteous and handled any question I had promptly and effeciently.During the building process we had two supervisors. Troy Batchelor, (for the first few weeks), then Phillip Newport. I could not speak more highly of the two of them. Any question/issue we had were quickly resolved. No problem to big, nor to small. I am amazed at how smoothly the building process was thanks to the support of two wonderful supervisors who were only too happy to help. Phillip continually went out of his way to ensure everything was immaculate, although I am sure you wouldn't need reminding of what a great job he does! We now live in a beautiful home which is without a doubt perfect in everyway! My sister and brother-in-law referred us to Planbuild Homes and I have already told numerous people what a wonderful company Planbuild is to build with. If I were to build again I would choose Planbuild without hesitation. Please pass on my thanks to your wonderful team and exceptional supervisors, Troy and Phillip for a job well done!"
-Sarah Ferguson
“Many thanks for going the extra mile to finish my home in time for my overseas guests. I thank you for a job well done.”
-Lex and Rosemary Robertson
“We would like to pass on our gratitude to all of you at Planbuild, who helped build our first house. We found that everyone was very helpful, friendly, efficient and prompt. We have been very happy with the level of service we have received, and how everything, throughout the process, was dealt with in a timely manner. The number of home inclusion, and the pre-matched sets of carpet, tiles, etc. for colour selection, made the process less stressful too. We hope to build further homes, for investment, in the future (hopefully by early next year), and will definitely be asking Planbuild to assist us again. Given the opportunity, we will also recommend you to others.”
-Kind Regards, Marlene and Jeff Graham
“We have found Planbuild Homes to be an excellent company to build with. The builders have been very professional, helpful and cooperative at all times. Any queries were welcomed and any mistakes were fixed without delay. We are very happy with the finished product! We have complete confidence in recommending them to anyone and would not hesitate to build with Planbuild Homes in the future.”
-Yours Sincerely, Grant and Elizabeth Mason
“We would like to take this opportunity to sincerely thank all the staff from the bottom of our hearts for constructing our first home in such a professional manner. From the very first time which I spoke with a Planbuild representative we were given the impression that our first “dream home” could be achieved and become a reality. From that moment both Katrina and I felt very comfortable with using Planbuild to construct our home........ I would like you to know that we will not hesitate to recommend you or your company to anyone that asks us for a reference or anyone that is looking to build their home. Planbuild Homes will always be top of the list as far as we are concerned.”
-Kindest Regards, Mitchell Gore and Katrina Stephen
“Please find enclosed a letter of recommendation do the great work and understanding you displayed towards my sister Narelle and myself. I do apologise for the lateness in furnishing this letter as I did promise Robert that I would be happy to provide you with this recommendation and feel bad that it has taken so long to get to you. It would be remiss of me not to mention Phil Baker for without Phil we would not have been given the opportunity to build with you. He showed true understanding of our requirements and the objectives I sought to achieve. Thanks again and good luck with your business. I have no hesitation in speaking with any of your prospective clients should they need reassurance of your good business etiquette.
-Kind Regards, Leigh Ramsey
